Meets pressing community needs by mobilizing caring New Yorkers in volunteer service.

Provide free tax preparation

Help eligible taxpayers claim the refunds they deserve.

Female filing paperwork with a calculator

In New York, tax prep fees can cost an average of $150 to $250. For someone who lives paycheck to paycheck, every refund matters. Volunteers help make sure every dollar counts.

In response to COVID-19, Volunteer Income Tax Assistance (VITA) Program offers:

  • On-demand info sessions and training material for volunteers
  • Both virtual and socially distanced in-person tax shift options

 

PLEASE NOTE: Our 2021-2022 Tax Prep season is already underway and all open project shifts have been filled. We look forward to working with you next year!

 

Get Involved 

1. Attend an (Optional) Tax Prep Info Session

New to the program? Complete an on-demand info session to learn more.
 

2. Review Training Resources

These on-demand resources are designed to help you prepare for the exam.

3. Complete and Submit IRS Certification (REQUIRED)

Once ready, take your certification exam (see our instruction guide). You must answer 80% of the questions correctly to pass. You will have two chances to pass the exam.

Important: when you successfully complete the exam, download all of the certification PDFs below. You will be required to present these documents again on your tax sites.

  • 2021 Volunteer Standards of Conduct Exam Certificate
  • 2021 Intake/Interview and Quality Review Exam Certificate
  • 2021 Basic Exam OR 2021 Advanced Exam Certificate
  • IRS Volunteer Agreement Form

 

4. Sign Up for a Tax Prep Shift

Once you've submitted your IRS certifications, you'll receive a link to sign up for our 2022 Tax Prep shifts. Programs begin February 7th, so submit your documents as soon as you can. If you have any questions, please reach out to info@newyorkcares.org

PLEASE NOTE: Our 2021-2022 Tax Prep season is already underway and all open project shifts have been filled. We look forward to working with you next year!

Need help preparing your taxes? Learn more about eligibility and resources.