Meets pressing community needs by mobilizing caring New Yorkers in volunteer service.

Volunteer Income Tax Assistance (VITA) Preparer

Help the members of the community save money by maximizing their tax returns each year by signing up to be a IRS tax prep volunteer.

Prepare Taxes for Low-Income New Yorkers

New York Cares' Tax Prep Program provides free income tax preparation services to low and moderate-income individuals and families. Tax filing is a requirement of almost every individual or family in every community and city across the United States. But some families are battling new anxieties each day—ranging from the affordability of groceries and school supplies to the rising costs of bills and rent. Few can manage the added expense of a paid tax preparer.

That's where New York Cares' Volunteer Income Tax Assistance (VITA) volunteers come in. Our volunteers are trained as tax preparers and meet with clients one-on-one to file their taxes from mid-January through mid-April

No past tax preparation or accounting experience is necessary, though we do encourage those professional accountants and those pursuing related to degrees to volunteer, too! New volunteers are required to attend six hours of in-person training and complete an online course and test that will certify you as a volunteer tax preparer through the IRS Volunteer Income Tax Assistance (VITA) Program.

If this sounds like the volunteer opportunity for you, sign up for our general interest campaign and be the first to receive updates about upcoming information sessions, training, and other news from the tax team this October!

Take Your Volunteer Experience to the Next Level

Team Leaders are needed at each of our tax sites to ensure volunteers, partners, and clients, have a great experience. Tax Team Leaders do not have to be trained tax preparers, but will be given leadership training by New York Cares. Sound like the role for you? Sign up here.

Returning to Tax Prep?

If you have volunteered with the New York Cares VITA Program in the past, you simply recertify online and send a copy of your certificate to We will send you the sites and shifts that need your help and get you registered right away.


Please read our frequently asked questions. Or, for more information contact the Tax Prep Team. For fastest service, email us at or if you would like to speak to someone directly, give us a ring at (212) 402-1473.