Meets pressing community needs by mobilizing caring New Yorkers in volunteer service.

Provide free tax preparation

Help eligible taxpayers claim the refunds they deserve.

Female filing paperwork with a calculator

In New York, tax prep fees can cost an average of $150 to $250. For someone who lives paycheck to paycheck, every refund matters. Volunteers help make sure every dollar counts.

In response to COVID-19, Volunteer Income Tax Assistance (VITA) Program offers:

  • On-demand info sessions and training material for volunteers
  • Both virtual and socially distanced in-person tax shift options

 

Get Involved 

Attend a Tax Prep Info Session (optional)

New to the program? Complete an on-demand info session to learn more.

Review Training Resources (optional)

These on-demand resources are designed to help you prepare for the exam.

Complete IRS Certification (required)

Once ready, take your certification exam (see our instruction guide). You must answer 80% of the questions correctly to pass. You will have two chances to pass the exams.

  • 2020 Volunteer Standards of Conduct
  • 2020 Intake/Interview and Quality Review AND
  • 2020 Basic OR 2020 Advance Exam

Important: Save a copy of your passing certification documents and email them to tax.prep@newyorkcares.org. You will be required to present these documents again.

Sign Up for a Tax Shift

Virtual and in-person shift options will be emailed to you after you submit your certification documents to tax.prep@newyorkcares.org.

 

Need help preparing your taxes? Learn more about eligibility and resources.