Meets pressing community needs by mobilizing caring New Yorkers in volunteer service.
Help eligible taxpayers claim the refunds they deserve.
In New York, tax prep fees can cost an average of $150 to $250. For someone who lives paycheck to paycheck, every refund matters. Volunteers help make sure every dollar counts.
In response to COVID-19, Volunteer Income Tax Assistance (VITA) Program offers:
New to the program? Complete an on-demand info session to learn more.
These on-demand resources are designed to help you prepare for the exam.
Once ready, take your certification exam (see our instruction guide). You must answer 80% of the questions correctly to pass. You will have two chances to pass the exams.
Important: Save a copy of your passing certification documents and email them to firstname.lastname@example.org. You will be required to present these documents again.
Virtual and in-person shift options will be emailed to you after you submit your certification documents to email@example.com.
Need help preparing your taxes? Learn more about eligibility and resources.