Meets pressing community needs by mobilizing caring New Yorkers in volunteer service.

Volunteer Management Tools and Resources

New York Cares has developed and collected an array of volunteer management resources to highlight successful recruitment, support, and recognition tactics. For other helpful tools, visit Additional Resources

Volunteer Management Trainings

New York Cares regularly offers volunteer management workshops, trainings, and webinars with topics ranging from “Working with Difficult Volunteers” to “Learning to Lead.”

New York Cares Research

The Great Volunteer Management System by New York Cares and NYC Service

In 2015, we partnered with NYC Service to create a resource booklet for groups that work with volunteers and we've been updating it with the latest information ever since.  Our 2017 update covers 19 topics including volunteer recruitment, recognition, and best practices for working with youth and corporate groups.

This guide is to help you make use volunteers who can lend their specialized or professional skills to your organization. 

We outline the New York Cares Volunteer Engagement ScaleSM and answer a number of questions about volunteer engagement.

A volunteer recognition study found that volunteers who received a simple “thank you” became significantly more engaged than their peers.

Online Volunteer Management Resources

Use skills-based volunteers to fulfill specific needs and goals of your organization.

Our national affiliate network strengthens communities through civic engagement. Search their resources by keyword, category, audience, or type of resource.

Energize is a for-profit organization offering fee-based consulting services and a library of free and for-fee resources that help you strengthen your volunteers’ involvement.

Taproot specializes in facilitating pro bono, skills-based volunteer services. In addition to their consultant services, their website has a number of free public resources related to scoping and managing pro bono projects.

Online Volunteer Recruitment Resources

Idealist allows nonprofit organizations to post jobs, internships, volunteer opportunities, events, and programs.

NYC Service, a division of the Office of the Mayor, mobilizes volunteers and service year members to impact NYC’s greatest public issues. Nonprofit organizations can post volunteer opportunities to their website.

VolunteerMatch works nationally to support a community of nonprofit, volunteer, and business leaders committed to civic engagement. Nonprofit organizations can post volunteer opportunities and view free webinars on a variety of volunteer management topics.