Meets pressing community needs by mobilizing caring New Yorkers in volunteer service.

Trainings for Nonprofits and Schools

New York Cares offers the following volunteer management resources and trainings. Email to discuss offering customized trainings for your staff.

New York Cares Volunteer Management Training Woman Laughing with Student


Teaching your staff practical strategies for working with volunteers at your organization is one of the best things you can do to increase the impact of your work. Our comprehensive trainings are designed to help you harness the power of volunteers to further your mission, and give you the tools to keep these enthusiastic people coming back to serve. 

Upcoming Workshops for Nonprofits

Nonprofit Board Recruitment and Director Education with charitySTRONG-Feb 22

Would you like to recruit new board members who understand their roles and responsibilities? Are you looking for information to improve the way your board operates?

If so, charitySTRONG can help. charitySTRONG has two free online programs for nonprofit board recruitment and director education. During this workshop, we will show you how to use these programs to address challenges that your board is facing. This workshop is designed for Executive Directors and other senior staff members who work on board recruitment as well as for current board members.

Register by visiting our Eventbrite page.

WHEN: Wednesday, February 22, 2017 from 9:30 AM to 11:30 AM 

WHERE: 65 Broadway, 19th Floor, New York NY

GVMS Workshop: Assessing Volunteer Cost and Benefits- Mar 15

The Great Volunteer Management System (GVMS) is a project of New York Cares and NYC Service

Organizations can see many benefits from working with volunteers, but ensuring the program is worth the investment your organization is making is key to solidifying their value. During this session, we will  provide you with the tools you need to calculate your volunteer program's costs and benefits to ensure that your program is meeting your organization's mission effectively and efficiently.

Register by visiting our Eventbrite Page.

WHEN: Wednesday, March 15, 2017 from 3:00 PM to 5:00 PM (EDT)

WHERE: New York Cares Office - 65 Broadway 19th Floor, New York, NY 10006

GVMS Webinar: Understanding and Promoting the Benefits of Service-Apr 7

The Great Volunteer Management System (GVMS) is a project of New York Cares and NYC Service

Your volunteers offer quite a bit to your organization, but they also get wonderful benefits themselves.  This session will focus on the benefits of service to the volunteer, and will help you promote these benefits to your volunteer base.

Register by visiting our Eventbrite page.

WHEN: Wednesday, April 7, 2017 from 12:00 PM to 1:00 PM (EDT)

WHERE: Webinar (Link to Webinar will be sent out prior to the event)


GVMS Workshop: Ensuring A Great Volunteer Experience-May 18

The Great Volunteer Management System (GVMS) is a project of New York Cares and NYC Service

From start to finish, the volunteer experience is a key to maintaining your volunteer program.  This session will cover the basics of providing a great experience for each and every volunteer that will keep them coming back.

Register by visiting our Eventbrite page.

WHEN: Thursday, May 18, 2017 from 3:00 PM to 5:00 PM 

WHERE:  New York Cares Office - 65 Broadway 19th Floor, New York, NY 10006

Customized Volunteer Management Training

 Whether you're a volunteer coordinator or just a nonprofit organization looking to pick up new skills, we're committed to sharing best practice guidelines for effectively using volunteers. We provide customized training sessions for nonprofits on a variety of volunteer management topics, to better engage your staff in working with volunteers.  Our staff will customize any topic to meet the needs of your organization.  Sample topics we have developed int he past include:

  • Volunteer Management 101
  • Working Toward Growth: Volunteer Recognition and Retention
  • Building Relationships with Volunteers Through Orientation and Support
  • Finding the Right Volunteers: Steps to Successful Recruitment
  • Assessing Volunteer Costs and Benefits
  • Utilizing Volunteers Strategically
  • Working with Difficult Volunteers
  • Risk Management Resources for Volunteer Managers


For more information on scheduling and fees for customized training, contact

Volunteer Management Consulting Services

As experts in the field of volunteer management, we are proud to offer our expertise on a variety of topics through customized consulting services. We begin with an assessment of your current volunteer program, and then provide resources and consulting sessions based on the topics identified as the highest needs for your organization. Topics include volunteer orientation and training, conflict management with volunteers, risk management, and more.

For more information on our consulting packages, email