Meets pressing community needs by mobilizing caring New Yorkers in volunteer service.

Trainings for Nonprofits and Schools

New York Cares offers the following volunteer management resources and trainings. Email to discuss offering customized trainings for your staff.

New York Cares Volunteer Management Training Woman Laughing with Student


Teaching your staff practical strategies for working with volunteers at your organization is one of the best things you can do to increase the impact of your work. Our comprehensive trainings are designed to help you harness the power of volunteers to further your mission, and give you the tools to keep these enthusiastic people coming back to serve. 

Upcoming Workshops for Nonprofits

GVMS Workshop: Working with Corporate Volunteer Groups - Aug 23

The Great Volunteer Management System (GVMS) is a project of New York Cares and NYC Service

Engaging financial supporters in direct service can bring resources to your organization and deepen the connection your donors have with your mission. In this session you will learn best practices for working with corporate volunteers groups.

Register by visiting our Eventbrite page.

WHEN: Wednesday, August 23, 2017 from 10:00 AM to 12:00 PM (EDT)

WHERE: New York Cares Office, 65 Broadway

GVMS Webinar: Managing Volunteers During Times of Crisis - Sep 14

The Great Volunteer Management System (GVMS) is a project of New York Cares and NYC Service

In the wake of a disaster, many individuals seek out ways to help their communities recover. During thesetimes, it is important to leverage volunteers to give back in a safe and efficient manner. During this session you'll learn how to effectively manage volunteers in times of crisis.

Register by visiting our Eventbrite page.

WHEN: Thursday, September 14, 2017 from 12:00 PM to 1:00 PM (EDT)

WHERE: Webinar (Link to Webinar will be sent out prior to the event)

GVMS Workshop: Tailoring Volunteer Recruitment and Messaging - Oct 18

The Great Volunteer Management System (GVMS) is a project of New York Cares and NYC Service

With many other organizations, interests, and hobbies competing for people’s free time, it is critical to develop a recruitment plan that is targeted to your ideal volunteer. Simply posting information on your website and hoping that volunteers will come to you is unlikely to generate interest in today’s crowded communications landscape. In this workshop, you will learn how to cut through the noise and reach your new volunteers.

Register by visiting our Eventbrite page.

WHEN: Wednesday, October 18, 2017 from 10:00 AM to 12:00 PM 

WHERE: New York Cares Office, 65 Broadway

Customized Volunteer Management Training

 Whether you're a volunteer coordinator or just a nonprofit organization looking to pick up new skills, we're committed to sharing best practice guidelines for effectively using volunteers. We provide customized training sessions for nonprofits on a variety of volunteer management topics, to better engage your staff in working with volunteers.  Our staff will customize any topic to meet the needs of your organization.  Sample topics we have developed int he past include:

  • Volunteer Management 101
  • Working Toward Growth: Volunteer Recognition and Retention
  • Building Relationships with Volunteers Through Orientation and Support
  • Finding the Right Volunteers: Steps to Successful Recruitment
  • Assessing Volunteer Costs and Benefits
  • Utilizing Volunteers Strategically
  • Working with Difficult Volunteers
  • Risk Management Resources for Volunteer Managers


For more information on scheduling and fees for customized training, contact

Volunteer Management Consulting Services

As experts in the field of volunteer management, we are proud to offer our expertise on a variety of topics through customized consulting services. We begin with an assessment of your current volunteer program, and then provide resources and consulting sessions based on the topics identified as the highest needs for your organization. Topics include volunteer orientation and training, conflict management with volunteers, risk management, and more.

For more information on our consulting packages, email