Meets pressing community needs by mobilizing caring New Yorkers in volunteer service.

Seasonal VITA Training Associate

Reporting to the Associate Director of Program Design, the VITA Seasonal Training Associate is part of the Program Design & Evaluation (PDE) department at New York Cares. PDE ensures that our volunteers are making a meaningful difference on the issues that the communities we serve face. Through evidence-based program design, research, and program evaluation, PDE is accountable for program effectiveness and shaping program priorities. This team is also responsible for providing cause space and programmatic knowledge internally and externally.

The Seasonal VITA Training Associate will facilitate virtual trainings, most taking place during evenings and weekends, for the Volunteer Income Tax Assistance (VITA) Program, as well as operationally overseeing these trainings and related follow-up. The VITA program provides tax return preparation support to low-income taxpayers at no-cost, each year providing volunteers with resources to return millions of dollars to New Yorkers.

This engagement is for a limited term of approximately 15 – 20 hours per week, running from late November through February.


  • Lead evening and weekend virtual trainings for groups of volunteers and volunteer leaders about Volunteer Income Tax Assistance
  • Support 400+ volunteers with training and certification questions
  • Prepare and organize materials for volunteer training
  • Complete IRS Basic and Advance Certification Exam prior to first training
  • May be asked to support in shipping of IRS materials; if possible, some of this may be done in person at the New York Cares office in Lower Manhattan
  • Other duties as assigned


Background or interest in volunteer management, community engagement, and/or economic empowerment

  • Excellent interpersonal, verbal and written communication skills
  • Professional demeanor
  • Ability to be flexible, keep a sense of humor, and solve problems with confidence
  • Confidence in public speaking and presentation; responsive, and resolute when interfacing with external partners;
  • Strong organizational skills that reflect an ability to perform and prioritize multiple tasks with excellent attention to detail;
  • Demonstrated success in working as part of an integrated team and take on additional tasks as necessary and adjust to changing priorities;
  • Demonstrated commitment to community service and volunteerism;
  • A flexible schedule, including the ability to work late evenings, early mornings and weekends, as needed;
  • Local to the New York City area preferred but not required



$21 per hour; This engagement is for a limited term of approximately 15 – 20 hours per week, running from late November through February


Apply via Indeed at New York Cares.