Reporting to the Volunteer Relations Officer, the Recruitment Associate is responsible for recruiting high-quality, culturally competent volunteers to support our programming. This role works closely with Marketing & Communications to ensure demand is stimulated and with our Community Engagement and Volunteer Events departments to ensure program needs are met. The Recruitment Associate will scale our efforts of ensuring bilingual and neighborhood volunteers are placed on projects to meet client needs.
This role reports to the Volunteer Relations Officer. They interface with volunteers, Team Leaders, and routinely collaborate with the following teams and departments: Volunteer Support, Volunteer Events, Community Engagement, and Marketing & Communications.
This list is not an exhaustive job description. It is meant to describe the essential duties and the range of responsibilities for the Volunteer Recruitment Associate role. Additional duties may be assigned as needed.
Starting salary $45,000. We provide excellent benefits including comprehensive health insurance, 403(b) employer matching contributions, life insurance, and ample paid time off.
The Volunteer Support team applies customer relationship management (CRM) and customer service practices and expertise to our volunteer community. CRM is a system for managing relationships with a personalized one-on-one feel at scale, by utilizing a wide variety of technological tools such as Salesforce, Drupal, Mailchimp, and Zen Desk. This team orchestrates the flow of information through the Community Engagement, Program Design and Evaluation, and Volunteer Events departments, as well as the Volunteer Relations team, to provide single-point-of-contact support to our Team Leaders, as well as expedient and thoughtful customer service for inquiries received at our main firstname.lastname@example.org inbox.