Reporting to the Officer of Adult & Teen Education Programs, the Adult Education Program Manager plays a critical role in shaping New York Cares’ adult education programming throughout New York City. These programs focus on academic skills, Citizenship, and English Conversation. The ideal candidate will have a strong interest in promoting volunteerism, improving education, and making a positive impact in the lives of New York City.
The Adult Education Program Manager works in a team of six staffers, manages 50 to 60 ongoing volunteer programs that serve adults in other nonprofit organizations, social service agencies, and transitional housing facilities. The manager’s portfolio focuses on preparing New Yorkers for the Test Assessing Secondary Completion (TASC), provide tutoring support to adults in literacy and high school equivalency, English for Speaker of Other Languages (ESOL) classes, and Citizenship preparation classes. The manager will identify new project sites and develop new program models, as well as monitor program quality of existing programs through feedback, site visits, surveys, data analysis and more.
Specific responsibilities include, but are not limited to:
Program/ Project Management and Evaluation
- Run volunteer programs in 3 main issue areas: English for Speakers of Other Languages, Citizenship through naturalization for immigrants, Adult Continuing Education, including adult literacy and high school equivalency
- Evaluate programs by attending volunteer projects and visiting partner agencies
- Develop curricula for new and existing education programs
- Collect and evaluate data on student progress and volunteer effectiveness
- Manage multiple project budgets and tracking expenses
- Conceive, plan and staff one‐time volunteer projects for corporate volunteer groups
- Sort and distribute project supplies
- Maintain a budget for all programs
- Develop and share current knowledge on issues facing adult students, including immigration issues
- Develop new [types of] programs in response to community demand
- Maintain an online database of volunteer resources
- Other duties as assigned
- Cultivate and maintain collaborative partnerships with project partner agencies
- Perform community outreach to identify new partner agencies for specific program areas
- Design & staff custom events for corporate volunteer groups, e.g. field trips for adult ESOL students and/or civics‐education classes.
- Recruit, onboard, and manage Team Leaders for a portfolio of about 50 ongoing, weekly projects. Create new programs as needed.
- Recruit and manage volunteers for the same
- Bachelor’s Degree or equivalent work experience or three years’ experience in non‐profit management);
- Demonstrated commitment to community service and volunteerism;
- Excellent interpersonal, communication and leadership skills;
- Strong administrative and organizational skills, including the ability to manage multiple tasks and projects;
- Exceptional problem‐solving skills;
- Ability to work effectively both independently and as a member of a team;
- Proficient with MS Office; Salesforce a plus;
- Flexible schedule, including the ability to work evenings and occasional weekends, as needed;
- Familiarity with the New York City social service agencies and public schools.
- Ideally, you will have a strong interest in promoting volunteerism, improving education and making a positive impact in the lives of New York City public school students.
High 30s. We provide excellent benefits including comprehensive health insurance, 403(b) employer matching contributions, life insurance, and ample paid time off.
To apply, please submit a cover letter and resume to Rahel Semegn, Officer of Adult & Teen Education Programs at firstname.lastname@example.org
Indicate the position title in the subject line of your email. No phone calls will be accepted for this position.
AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.
New York Cares is an Equal Opportunity/Affirmative Action Employer.