Meets pressing community needs by mobilizing caring New Yorkers in volunteer service.

IT Support and Operations Intern

Reporting to the Director of Technology, the IT Support intern will support the day-to-day technology needs of the organization and gain first-hand experience across a range of technology domains including network infrastructure, cybersecurity and data management.

Responsibilities

  • Assist the Technology Manager with updating equipment inventory, preparing workstations for new staff, troubleshooting equipment problems, and assessing future equipment needs.
  • Create documentation and online training for onboarding new staff.
  • Assist the Technology Manager in documenting new cybersecurity initiatives, with identifying cybersecurity threats and mitigating vulnerabilities.
  • Assist the Salesforce Admin with data clean up projects and running Salesforce training programs.
  • Other duties as assigned.

Qualifications

  • Current or recent college student with an interest in technology.
  • Ability to work both independently and as part of a team.
  • Self-starter with a demonstrated ability to prioritize and handle multiple tasks.
  • Strong written and verbal communication skills with ability to translate technical jargon.
  • Excellent customer service skills.

Salary

We are looking for a candidate who can commit to a regular schedule of approximately 8-12 hours a week starting in early June and lasting through late August. This is an unpaid position.

Apply

To apply please submit a cover letter and resume to hr@newyorkcares.org with “IT Support Intern” as the subject line. New York Cares is an Equal Opportunity/Affiirmative Action Employer.