Meets pressing community needs by mobilizing caring New Yorkers in volunteer service.

Development Officer, Major Gifts

We are seeking an experienced fundraiser who excels at building strong relationships and developing creative appeals and proposals that align with donors’ philanthropic interests. The Development Officer, Major Gifts will own the engagement and stewardship strategy for all major donors (>$1,000 in annual donations) and major donor prospects at New York Cares and directly manage a portfolio of ~200 relationships. The successful candidate will be a natural salesperson. They’ll be organized, energetic, and put a high value on spending time with current and prospective donors. If you are looking to join a motivated team that prioritizes donor engagement and data-informed stewardship, this role is for you.

Responsibilities

The Development Officer, Major Gifts is New York Cares’ lead strategist for donors who give >$1,000 annually. The Associate Director will work closely with the New York Cares Program staff and technology team to 1) develop compelling cases for funding to present to donors, and 2) build out expansive donor profiles to customize outreach and create valuable experiences. The Development Officer will report to the Director of Development, Individual Giving & Special Events and will supervise one direct report, with room to grow a robust Major Gifts department over time as the portfolio develops.

  • Develop comprehensive engagement strategies and manage customized stewardship plans for all major donors and major donor prospects to raise funds for New York Cares’ general operations and programs.
  • Manage a portfolio of ~200 major donors and major donor prospects, executing engagement and stewardship plans to build stronger relationships, retain donors and upgrade gift amounts. In addition, the Development Officer will be responsible for portfolio strategy, ensuring that all major donors and major donor prospects are appropriately assigned to other relationship managers at New York Cares.
  • Build measurement systems to 1) track donors and prospective donors through the sales pipeline, 2) the efficacy of fundraising tactics and messages, and 3) portfolio performance.
  • Regularly review processes and identify opportunities to streamline operations in order to maximize the amount of time portfolio managers are able to spend directly interacting with major donors and major donor prospects, leveraging technology, automation and data. 
  • Maintain, evaluate, and iterate on New York Cares’ major donor prospecting model with the aim of identifying donors from the <$1,000 portfolio who have potential for growth and teeing them up for deeper, more customized engagement.

This list is not an exhaustive job description. Additional duties may be assigned as needed. 

Qualifications

Successful candidates will be highly-motivated self-starters who have an aptitude for communication and story-telling, possess a collaborative spirit, and take a data-driven approach to decision-making, and:

  • A Bachelor’s Degree and 3+ years of experience (or high school equivalency and 5+ years’ experience) in a fundraising or fundraising-related department (e.g. marketing and communication, sales, etc.). Experience securing five- and six-figure gifts preferred.
  • Superb communication skills, with experience tailoring messages to suit intended audiences and compelling readers to act. Can use outstanding grammar and copywriting to create a variety of written materials that support fundraising efforts.
  • Excellent project management skills. Demonstrated ability to prioritize and plans work activities, use time efficiently, follow instructions, and responds to management direction.
  • Ability to analyze and use data and metrics to shape goals, strategies, and tactics.
  • Understand social nuances, practices, and world views of people of various backgrounds, identities, and cultures. Leverages that understanding to effectively interact with people of diverse communities.
  • Possesses a strong future-orientation and entrepreneurial mindset.
  • Proficient in Microsoft Office Suite, including Excel. 
  • Experience using Salesforce.org, Mailchimp, Apollo, and/or similar technical systems preferred.
  • People management experience a plus.

Salary

Starting salary is starting in the low 60’s. Salary is just one component of New York Cares total compensation package. We offer generous paid leave including a winter holiday break, self-care days, and summer Fridays; comprehensive medical, dental, and vision coverage; access to thousands of e-learning courses; tax advantage accounts including a 403b Thrift Plan, FSA and much more.

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About the Individual Giving & Special Events Team

New York Cares’ 12-person Development Team raises $9mm+ annually from a portfolio of generous donors and institutional funders. The Development Officer, Major Gifts will join a team of five fundraising professionals focused on individual giving, special events and peer-to-peer fundraising, ultimately bringing in $4mm+ via a myriad campaigns and initiatives. We are a collaborative group that is always looking for new ways to tell New York Cares’ story and improve our fundraising strategy. We also manage a Young Professionals Committee (“Rising Leaders Council”), a Family Council, and a major donor society (“Leadership Circle”).