Meets pressing community needs by mobilizing caring New Yorkers in volunteer service.
A crucial member of the Institutional Relations team, the Corporate Service Officer (CSO) works in partnership with front-line fundraisers to steward corporate relationships, primarily through the development and execution of corporate volunteer projects. In addition, the CSO works with the team to maintain stewardship tools, such as a corporate pipeline and impact reports. They manage a team of 2 full-time Corporate Service Managers and up to 2 seasonal staff.
The Officer will grow and manage relationships within a portfolio of corporate partners to raise more than $1+ million for community-based programs. The ideal candidate will have demonstrated corporate engagement experience, comfort planning and managing multiple projects simultaneously, exhibit flexibility, strong communication skills, and the ability to interact fluidly with a variety of stakeholders.
- Directly manage 2-3 staff members, setting clear goals, offering training and professional development opportunities, and providing useful feedback to motivate staff toward performance excellence.
- Manage multiple concurrent corporate service projects, adhering to timelines, and driving toward impactful, consistent results.
- Collaborate with Program and Development leadership to determine the corporate service project calendar, and assess and expand capacity based on funding needs, corporate trends, and requests.
- Maintain a personal portfolio of donors and prospects with specific financial goals, outreach, and solicitation strategies, and stewardship.
- Provide research and analysis on corporate engagement patterns and implications for programming by creating Salesforce reports.
- Collaborate with the Director of Institutional Relations and Program staff to identify new innovative corporate service and partnership engagements.
- Act as site leadership during corporate volunteer service events, as needed.
- Steward relationships with corporate contacts to maintain and grow funding partnerships.
- Prepare and deliver effective corporate service proposals to connect with existing partners and educate potential new partners.
- Maintain corporate partner data within Salesforce and QuickBooks ensuring complete and accurate reporting.
- Collaborate with the finance team to ensure invoices are created and payments are made in a timely fashion.
Additional duties may be assigned as needed.
Essential Knowledge, Skills, Abilities, and Experience
Relationship & Account Management
- Minimum 2+ years’ fundraising experience in a services-based environment, nonprofit experience preferred.
- Demonstrates excellent relationship building skills, easily and quickly build rapport and trust with stakeholders, experience managing and growing those relationships.
- Excellent collaboration skills, works toward win/win solutions to accomplish strategic goals.
- Excellent communication skills (oral, written, and presentation) with the demonstrated ability to influence outcomes.
- Demonstrated ability to effectively interact with communities of diverse cultures and maintain a continued awareness of racial and social justice issues.
Leadership and People Management
- Minimum 2+ years’ people management experience with demonstrated ability to drive a team towards performance excellence.
- Demonstrated experience establishing clear goals, managing team workflow, and providing professional development and useful feedback to motivate performance.
- Ability to lead a diverse staff, and promote a work culture that is engaging, inclusive, and respectful of diverse thoughts and experiences.
Other Essential Skills and Abilities
- Demonstrated analytical skills related to complex donor research.
- Ability to think strategically, analytically, and creatively.
- Proficient in Microsoft Office Suite, including Excel.
- Experience using Salesforce.org, QuickBooks, Mailchimp, and/or similar technical systems preferred.
- Demonstrates discretion when working with highly sensitive, confidential information.
- Knowledge of corporate giving trends or the NYC nonprofit community a plus.
- Strong organizational and administrative skills.
- Proven ability to manage high-volume-high intensity workloads with competing priorities and meet deadlines.
- Live within a 2-hour commutable distance to New York City.
- Able to provide proof of full vaccination against COVID-19 by hire date.
The salary range is $60,000 - $70,000 and is commensurate with experience.
Salary is just one component of New York Cares total compensation package. We offer generous paid leave including a winter holiday break, self-care days, and summer Fridays; comprehensive medical, dental, and vision coverage; access to a suite of e-learning courses; tax advantage accounts including a 403b Thrift Plan, FSA, and much more.
To apply, email your resume to Talent@newyorkcares.org. Email applicants should indicate Corporate Service Officer – LastName, FirstName in the email’s subject line.
New York Cares’ 13-person Development Team raises $9mm+ annually from a diverse portfolio of institutional and individual funders. The Corporate Service Officer (CSO) works with a team of seven (four frontline fundraisers and 3 corporate service leads), with a combined goal of raising $4mm+ from corporations. This creative and dynamic team always strives for innovative ways to engage corporations in our work and invest in our programs, strategies, and vision.