Meets pressing community needs by mobilizing caring New Yorkers in volunteer service.

Safety Protocols for Community Partners

These safety instructions are being implemented on all New York Cares projects as part of our response to COVID-19.

In efforts to protect the health and safety of our volunteers, clients, and communities, we are requiring that all New York Cares Community Partners adhere to the following safety protocols:

  • Have accessible hand washing stations and/or hand sanitizer easily accessible
  • Instruct volunteers to wash their hands upon entering your building
  • Visible display of preventive measures (downloadable from the PDF in the sidebar)
  • Ensure that bathrooms and shared spaces are deep-cleaned and disinfected as per the General Disinfection Guidance for Commercial or Residential Buildings
  • Limit convening in populated areas, such as, waiting rooms, lobbies, etc.
  • All directives and recommendations pertaining to COVID-19 issued by NYC Health or other relevant City agencies must be followed such as allowing for 6 feet of distance between people


Important Reminders to Keep in Mind

If someone at your site has been exposed to or tested positive for COVID-19, inform your Program Manager immediately. You can also reach us at or (212) 228-5000.

Communicate with Program Managers as changes occur via email and phone, such as:

  • Low volunteer attendance
  • Shifted or additional programmatic needs
  • Other concerns

Downloadable PDF

If you are looking to print these instructions, you can find the PDF here.