Meets pressing community needs by mobilizing caring New Yorkers in volunteer service.

Trainings for Nonprofits and Schools

New York Cares offers the following volunteer management resources and trainings. Email to discuss offering customized trainings for your staff.

New York Cares Volunteer Management Training Woman Laughing with Student


Teaching your staff practical strategies for working with volunteers at your organization is one of the best things you can do to increase the impact of your work. Our comprehensive trainings are designed to help you harness the power of volunteers to further your mission, and give you the tools to keep these enthusiastic people coming back to serve. 

Upcoming Workshops for Nonprofits

GVMS Workshop: Recognizing and Retaining Volunteers - Dec 12

The Great Volunteer Management System (GVMS) is a project of New York Cares and NYC Service

A variety of factors play in to whether or not volunteers keep coming back to your organization over the course of time, but one of the biggest ones is that volunteers feel appreciated. Learn how to engage your entire staff in managing and recognizing volunteers.

Register by visiting our Eventbrite page.

WHEN: Wednesday, December 12, 2017 from 10:00 AM to 12:00 PM 

WHERE: New York Cares Office, 65 Broadway

GVMS Webinar: Staff and Volunteer Integration - Jan 16

The Great Volunteer Management System (GVMS) is a project of New York Cares and NYC Service

Teamwork between volunteers and staff  is key to the success of any organization. Effective organizational structure and infrastructure should always include and recognize the roles of volunteers, integrating volunteers into all functions of the organization.  Join us to learn more about how to integrate staff and volunteers at your organization.

Register by visiting our Eventbrite page.

WHEN: Tuesday, January 16, 2018 from 1:30 PM to 2:30 PM (EST)

WHERE: Webinar (Link to Webinar will be sent out prior to the event)

GVMS Workshop: Tracking Volunteer Impact - Feb 13

The Great Volunteer Management System (GVMS) is a project of New York Cares and NYC Service

Tracking your volunteers' service is key for almost every aspect of volunteer management. From recruiting the right volunteers to recognizing and retaining them, tracking helps put your volunteers' service in context and tell their story to your stakeholders. This session will review the key benefits of tracking, decide what information to track, and discuss the different volunteer tracking systems that are available to you.

Register by visiting our Eventbrite page.

WHEN: Tuesday, February 13, 2018 from 10:00 AM to 12:00 PM 

WHERE: New York Cares Office, 65 Broadway

Customized Volunteer Management Training

 Whether you're a volunteer coordinator or just a nonprofit organization looking to pick up new skills, we're committed to sharing best practice guidelines for effectively using volunteers. We provide customized training sessions for nonprofits on a variety of volunteer management topics, to better engage your staff in working with volunteers.  Our staff will customize any topic to meet the needs of your organization.  Sample topics we have developed int he past include:

  • Volunteer Management 101
  • Working Toward Growth: Volunteer Recognition and Retention
  • Building Relationships with Volunteers Through Orientation and Support
  • Finding the Right Volunteers: Steps to Successful Recruitment
  • Assessing Volunteer Costs and Benefits
  • Utilizing Volunteers Strategically
  • Working with Difficult Volunteers
  • Risk Management Resources for Volunteer Managers


For more information on scheduling and fees for customized training, contact

Volunteer Management Consulting Services

As experts in the field of volunteer management, we are proud to offer our expertise on a variety of topics through customized consulting services. We begin with an assessment of your current volunteer program, and then provide resources and consulting sessions based on the topics identified as the highest needs for your organization. Topics include volunteer orientation and training, conflict management with volunteers, risk management, and more.

For more information on our consulting packages, email