Meets pressing community needs by mobilizing caring New Yorkers in volunteer service.

Trainings for Nonprofits and Schools

New York Cares offers the following volunteer management resources and trainings. Email to discuss offering customized trainings for your staff.

New York Cares Volunteer Management Training Woman Laughing with Student


Teaching your staff practical strategies for working with volunteers at your organization is one of the best things you can do to increase the impact of your work. Our comprehensive trainings are designed to help you harness the power of volunteers to further your mission, and give you the tools to keep these enthusiastic people coming back to serve. 

Customized Volunteer Management Training

 Whether you're a volunteer coordinator or just a nonprofit organization looking to pick up new skills, we're committed to sharing best practice guidelines for effectively using volunteers. We provide customized training sessions for nonprofits on a variety of volunteer management topics, to better engage your staff in working with volunteers.  Our staff will customize any topic to meet the needs of your organization.  Sample topics we have developed int he past include:

  • Volunteer Management 101
  • Working Toward Growth: Volunteer Recognition and Retention
  • Building Relationships with Volunteers Through Orientation and Support
  • Finding the Right Volunteers: Steps to Successful Recruitment
  • Assessing Volunteer Costs and Benefits
  • Utilizing Volunteers Strategically
  • Working with Difficult Volunteers
  • Risk Management Resources for Volunteer Managers


For more information on scheduling and fees for customized training, contact

Volunteer Management Consulting Services

As experts in the field of volunteer management, we are proud to offer our expertise on a variety of topics through customized consulting services. We begin with an assessment of your current volunteer program, and then provide resources and consulting sessions based on the topics identified as the highest needs for your organization. Topics include volunteer orientation and training, conflict management with volunteers, risk management, and more.

For more information on our consulting packages, email