Meets pressing community needs by mobilizing caring New Yorkers in volunteer service.

Job Postings

Every year, through New York Cares, 52,000 people volunteer to help improve the lives of hundreds of thousands of fellow New Yorkers. Our volunteers provide essential services to improve education, meet immediate needs, and revitalize the city’s public spaces.

New York Cares prides itself on a culture of excellence, defined by integrity, reliability and professionalism. We have been awarded The New York Times Nonprofit Excellence Award, which recognizes outstanding management practices, and the Peter F. Drucker Award for Nonprofit Innovation. The NonProfit Times, Crain’s New York, The Princeton Review and The Wall Street Journal have all recognized New York Cares as a top-notch employer.

Join a dedicated staff that is passionate about empowering New Yorkers to support and improve their local communities. Every year through New York Cares over 50,000 people volunteer to help improve the lives of hundreds of thousands of fellow New Yorkers with a focus on improving educational outcomes, meeting immediate needs, and developing our city’s public spaces.

Position Overview

Are you passionate about breaking into the realm of CSR or developing your knowledge of the NYC nonprofit community? Do you have CSR or nonprofit experience and want to help run a volunteer program that engages up to 20,000 corporate volunteers annually? Are you a self-starter looking for a way to give back? If so, apply today!

We are seeking an exemplary project manager with superb donor relations skills to join our Institutional Relations Department. The Corporate Service Manager will help run our volunteer service program for employees from sponsoring companies by co-managing over 40 accounts and overseeing several hundred volunteer projects from initial conception through close every year. Corporate Service engages up to 20,000 volunteers each year and plays an integral role in New York Cares’ strategies for funding and improving New York City for all. The Corporate Service Manager has the potential to grow into more of a fundraising role, serve on cross-departmental committees, participate in long term planning, and develop new skills.

Are you a community builder? Does empowering New Yorkers to reach their financial goals speak to you? We have our sights set on a powerful goal, to engage 800 volunteers this year, and we’re looking for the next member of our team to help us make it happen. Reporting to the Vulnerable Populations and Financial Security Officer, the Financial Empowerment Program Manager is part of a dynamic, 5-person team that coordinates and manages New York Cares’ Volunteer Income Tax Assistance (VITA) program. Our next Program Manager will coordinate, develop, manage, and evaluate New York City’s largest source of volunteers preparing taxes for New Yorkers making every effort to improve their financial stability. They will identify new project partners and develop new program models wherever possible. In addition, they plan and manage one-time volunteer projects for corporate volunteer groups to implement in the community.

By developing programs that respond to pressing community needs, New York Cares provides a lifeline of support to the city’s most vulnerable residents. Founded over 30 years ago on the simple promise of giving everyone, no matter their circumstances in life, the ability to serve others, New York Cares now designs and runs nearly 20,000 projects a year at 1,110 nonprofits and schools across all five boroughs, engaging over 52,000 volunteers a year in service to 473,000 New Yorkers fighting structural inequality. The organization, once just an idea talked about among friends, is now a part of the fabric of NYC, and serves as a symbol of New Yorkers’ spirit.

New York Cares prides itself on a culture of excellence, defined by integrity, reliability, and professionalism. The organization has been awarded the 2009 New York Times Company Nonprofit Excellence Award, which recognizes outstanding management practices, and the 2010 Peter F. Drucker Award for Nonprofit Innovation. The NonProfit Times, Crain’s New York, the Princeton Review and The Wall Street Journal have recognized New York Cares as a top-notch employer.

The Director of Volunteer Relations and Training is responsible for volunteer orientation, training, recognition, and engagement as well as the recruitment, training, and ongoing support of volunteer Team Leaders, the individuals who manage our team of volunteers on every project. It is a core role in our organization that serves as the backbone of all the programming we do.

The Director of Volunteer Relations is responsible for designing and executing the strategic vision for New York Cares in two major focus areas: (1) improving the support for New York Cares Team Leaders), and (2) increasing the diversity and cultural competency of our volunteers, with a focus on local volunteer recruitment.

 

Reporting to the Officer, Volunteer Relations, the Volunteer Relations Manager is responsible for the recognition and support of our full volunteer base. New York Cares volunteers mobilize on a variety of projects city-wide, providing support to hundreds of thousands of vulnerable New Yorkers each year. This role is accountable for designing and implementing recognition efforts for volunteers and Team Leaders. Proportional and consistent recognition allows our volunteers to see the impact of their service and feel valued for the work that they do. Volunteer retention is the success measure for an effective recognition program. The Volunteer Relations Manager will track volunteer retention to evaluate the effectiveness of our recognition program and other volunteer management functions.

Are you passionate about improving outcomes for New York City’s vulnerable populations?  Are you energized by engaging community members and volunteers on impact-driven solutions?  Do you want an opportunity to work closely with nonprofits making a difference in the lives of populations facing isolation?

Reporting to the Vulnerable Populations and Financial Security Officer, our Program Manager leads New York Cares’ efforts to enlist and direct thousands of volunteers each year, facilitating programs for children, teens, and adults with disabilities. The Program Manager directly manages a portfolio of 40 ongoing programs at 17 partner agencies. This includes soliciting partner and community need, designing curricula to address that need, ensuring successful execution of program design, and collecting and evaluating data to track performance and improve service delivery. Volunteer projects, trainings, and events occasionally take place during non-business hours, requiring the Program Manager to work several evenings and multiple weekend days per year.

Are you passionate about food justice, sustainability, and meeting the basic needs of New York’s more than 1.3 million food-insecure community members? Are you energized by engaging community members and volunteers on impact-driven solutions? Do you want an opportunity to roll up your sleeves with urban farmers and community organizers alike, while gaining hands-on experience in the nonprofit world?Reporting to the Officer of Immediate Needs Programs, this position leads New York Cares’ efforts to realize the missions of New York's antipoverty agencies through sustainable and volunteer-based solutions, providing access to healthy food, warm clothing, and supportive housing to New York City's most needful neighbors. Working closely with over 300 community partner agencies, these volunteer-led programs include food sorting and collection, meal preparation and service, meal delivery, our Farm to Pantry initiative, our annual New York Cares Coat Drive, and other hunger- and homelessness-related programs. The Program Manager role has four key accountability streams:

Are you passionate about making the holidays warmer for communities in need in your own backyard? Do you thrive problem-solving and working with a tight-knit team?

 Each year, New York Cares works with over 100 community partners, including homeless shelters, schools, and nonprofit organizations, to provide holiday gifts for children, teens, and seniors living in poverty, many of whom would not otherwise receive gifts during the holiday season. To accomplish this, New York Cares collects and screens more than 35,000 gift requests and sends them to volunteers who purchase, wrap and send the gifts to our partners. This year marks the 29th Anniversary of the Winter Wishes Program.

The Winter Wishes Seasonal Manager will help the New York Cares Education and Family Programs Department by assisting with data entry; creating and mailing event collateral; leading volunteers in various service programs, and completing administrative tasks as needed. This Seasonal Manager plays a large role in ensuring that all 35,000 children, teens & seniors participating in the Winter Wishes program receive gifts from New York Cares volunteers this holiday season. This position will run from July through January, and at least one Saturday work day will be required.

 

Do you have command over best practices and trends in the digital media space? Do you enjoy leading content strategy in a way that brings a nonprofit’s work to life? Do you understand how to utilize analytics to build and convert a digital audience?

Reporting to the Director of Marketing & Communications, the Content Lead is responsible for spearheading the creation, delivery, and strategy of content for New York Cares’ internal and external audiences.

We seek an experienced, energetic, highly organized, and thoughtful communications professional who will bring a strategic mindset to web content and user experience projects. They will extend the reach of our brand’s core message to new audiences, grow and build strong digital and analog communities of stakeholders, and work to convert website visitors into volunteers, donors, and active supporters of New York Cares. The Content Lead will work in a fast-paced environment alongside a small team of Communications and Technology staff and will assist with the content strategy behind a website migration while maintaining day-to-day operations. This role will also lead Volunteer Digital Connect, supported by The Booth Ferris Foundation, an initiative providing contextual information to volunteers at key moments in their journey in order to strengthen their connection to our work while increasing awareness and empathy. From determining content hierarchy to analyzing web traffic patterns and writing automated email communications, they will help capture and tell the story of New York Cares through a variety of digital content streams.

Internships

Have you ever wondered what goes on behind the scenes at your local nonprofit? Are you curious about the mechanisms and framework that allow community service to occur across New York City at no cost to participants? Are you a people person with great communication skills, organized and able to balance projects, and looking to make a positive impact on New York City?

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New York Cares, the city’s leading volunteer management organization, seeks a results-driven intern to support its Corporate Relations team for the fall of 2019. The ideal candidate will have a strong interest in corporate social responsibility corporate, foundation, and government fundraising, volunteerism, project management, and making a positive impact on New York City.

The Corporate Relations Intern will work closely with many of the city’s top corporations to complete service projects in the field, liaising with foundation and government funders, and developing strong administrative skills in the office.

Do you have a passion for graphic design? Do you enjoy being creative and generating content that brings a nonprofit’s work to life? Are you an energetic designer eager to create fun and original work that optimizes user experiences? Can you keep a consistent visual design language?

About New York Cares

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