New York Cares exists to turn passion into action, leverage resources through partnership, and create long-lasting change across New York City. We've become the City's leading volunteer management organization by adapting and responding to our most pressing community needs – from everyday challenges like food insecurity and educational inequity to relief efforts in response to 9/11 and the COVID-19 pandemic.
We foster dynamic relationships with all stakeholders by committing to our core values: equity, humanity and trust. We see value in each of our stakeholders. Be it our volunteers, donors, staff, or community partners; we know we work best when we work together. When new challenges arise, we look to our network of over 1,000 nonprofits, schools, and government agencies across the 5 boroughs to inform our response. We build trust with our 50,000 annual volunteers who give of their time and skills to meet the current needs.
As we grow our team, we are committed to creating a workforce that reflects the communities we serve. New York Cares is dedicated to fostering a workplace where every employee feels valued, finds a place of belonging, and brings their authentic self to work.
New York Cares is seeking a Chief Development Officer (CDO) to oversee the organization's development and communications functions. Reporting to and working closely with the Executive Director, the Chief Development Officer will be charged with creating and implementing a compelling strategy for revenue generation, while building and strengthening partnerships with New York Cares' corporate partners. This person will be responsible for implementing and managing all aspects of New York Cares' fundraising activities and for creating compelling communications strategies. The CDO will manage a team of 12 development and communications professionals.
The ideal candidate for the Chief Development Officer is an experienced development professional with a proven track record of leading an organization's fundraising strategy. This is a great opportunity for a leader who brings creativity and innovation to cultivating and stewarding champions for New York Cares.
The Chief Program Officer (CPO) will drive the strategic development, execution, and ongoing refinement of New York Cares’ programs, ensuring an impactful experience for volunteers, partner organizations, and communities. The CPO will lead New York Cares’ efforts to deepen its engagement with volunteers and community partners and develop a best-in-class digital platform for program management, recruiting, retaining, and recognizing volunteers.
The Chief Program Officer reports directly to the Executive Director, leading a team of 39 dedicated program professionals.
Are you a client focused intrapreneur with a knack for planning and executing projects? Are you passionate about fostering a workplace culture that promotes excellence, engagement, equity, and inclusion? If you answered yes, you might be a great candidate for our Talent Administrator role.
The Talent Team is seeking a dynamic HR professional to administer talent programs with excellence, serve as a New York Cares cultural ambassador, and provide outstanding customer service as the first point of contact for HR related queries.
The Development Coordinator will support the Development Department in fundraising operations in special events, individual giving, and institutional relations. This role will ensure accurate recording and processing, appropriate recognition for donors, and logistical support for special events.
The Development Coordinator will report to the Development Director, and work closely with the Associate Director, Development Officer, Development Manager, and Finance team. The Development Coordinator will also correspond with donors and vendors.
Reporting to the Officer, Volunteer Support, the Leadership Support Coordinator is the single point of contact for our Team Leaders. Utilizing our full suite of communications tools, the role supports a portfolio of Team Leaders. Once onboarded, a Team Leader is assigned a Leadership Support Coordinator to match them to projects and set them up for success throughout out their time at New York Cares. The role coordinates across Program Design & Evaluation, Volunteer Events, and Community Engagement to ensure a seamless volunteer experience for our Team leaders.
This role reports to the Volunteer Support Officer. They interface with volunteers, Team Leaders, and routinely collaborate with the following teams and departments: Volunteer Support, Volunteer Events, and Community Engagement, and Program Design & Evaluation.
Reporting to the Officer, Volunteer Support, the Part-time Volunteer Support Coordinator will oversee the day-to-day communications with New York Cares volunteers to ensure that they receive exemplary customer service through our volunteer sign-up hotline and also through our main firstname.lastname@example.org inbox.
This role interfaces with volunteers, Team Leaders, and routinely collaborate with the following teams and departments: Volunteer Relations, Volunteer Events, and Community Engagement, Program Design & Evaluation, Development, and Technology.
Reporting to the Volunteer Relations & Support Director, the Volunteer Support Officer leads, through a skilled team, New York Cares’ customer relationship management and customer service efforts. New York Cares volunteers mobilize on a variety of projects city-wide, providing support to hundreds of thousands of vulnerable New Yorkers each year. The Officer role has three key accountability streams:
(1) In collaboration with the Director, Volunteer Relations & Support, the Officer provides strategic direction and sets clear, ambitious, and culturally responsive goals for team members’ project/operational planning and execution, holds them accountable for exceeding those goals, and coaches and supports each team member to realize their full potential.
(2) The Officer serves as a customer relationship management and customer service expert for internal and external stakeholders.
(3) The Officer supports department members, collaborates with members of other departments, assists the Director with department administration, and serves on cross-functional committees within New York Cares to help drive organizational effectiveness and efficiency.
This role interfaces with volunteers, Team Leaders, Key External Partners (NYC Service, VRS Funders), Organizational Officers and routinely collaborates with the following teams and departments: Volunteer Relations, Volunteer Events, and Community Relations, Program Design & Evaluation, Development, and Technology.
Do you enjoy crafting copy that bring a nonprofit’s mission to life? Do you thrive on finding and telling stories of impact? Are you comfortable writing about a range of topics for a diverse audience?
New York Cares is looking for a full-time Junior Copywriter to help increase the impact of our brand using compelling copy and storytelling. The Junior Copywriter will engage audiences by deepening their understanding of the range of social inequities facing New York City and will write about the importance of civic engagement. Reporting to the Director of Marketing & Communications, the Junior Copywriter will generate content for a variety of digital streams such as email, social, and web, while using progressive language and adhering to readability and accessibility standards. This position will help the Marketing & Communications team raise the profile of volunteerism in NYC through thoughtful copywriting and storytelling. They are responsible for generating stand-alone copy or text to complement visual concepts created by the Creative Lead, across many platforms. From writing to proofreading, conducting interviews and much more, this team member will craft compelling communications that engage a range of stakeholders and further our mission using the organization’s brand voice.