New York Cares exists to turn passion into action, leverage resources through partnership, and create long-lasting change across New York City. We've become the City's leading volunteer management organization by adapting and responding to our most pressing community needs – from everyday challenges like food insecurity and educational inequity to relief efforts in response to 9/11 and the COVID-19 pandemic.
We foster dynamic relationships with all stakeholders by committing to our core values: equity, humanity and trust. We see value in each of our stakeholders. Be it our volunteers, donors, staff, or community partners; we know we work best when we work together. When new challenges arise, we look to our network of over 1,000 nonprofits, schools, and government agencies across the 5 boroughs to inform our response. We build trust with our 50,000 annual volunteers who give of their time and skills to meet the current needs.
As we grow our team, we are committed to creating a workforce that reflects the communities we serve. New York Cares is dedicated to fostering a workplace where every employee feels valued, finds a place of belonging, and brings their authentic self to work.
The Chief Program Officer (CPO) will drive the strategic development, execution, and ongoing refinement of New York Cares’ programs, ensuring an impactful experience for volunteers, partner organizations, and communities. The CPO will lead New York Cares’ efforts to deepen its engagement with volunteers and community partners and develop a best-in-class digital platform for program management, recruiting, retaining, and recognizing volunteers.
The Chief Program Officer reports directly to the Executive Director, leading a team of 39 dedicated program professionals.
New York Cares’ 12-person Development Team raises $9mm+ annually from a diverse portfolio of institutional funders. The Director of Institutional Giving will lead a team of seven (four frontline fundraisers and 3 corporate service leads), with a combined goal of raising $5mm+ from corporations and foundations. This creative and dynamic team always strives to come up with innovative ways to engage corporations in our work and invest in our programs, strategies and visions.
We are seeking a strong manager and seasoned fundraiser with a proven track record of raising corporate and foundations dollars through a myriad of initiatives. Reporting to the Chief Development Officers, the Director of Institutional Relations is responsible for overseeing and significantly growing New York Cares’ portfolio of corporate and foundation supporters. The successful candidate will be a leader, innovative, driven, and have a strong understanding of corporate giving, ESG practices and can develop mutually beneficial partnerships.
New York Cares’ 12-person Development Team raises $9mm+ annually from a portfolio of generous donors and institutional funders. The Development Officer, Individual Giving will join a team of five fundraising professionals focused on individual giving and special events, ultimately raising $4mm+ via an Annual Gala, a Soiree, and myriad fundraising campaigns and initiatives. We are a collaborative group that is always looking for new ways to tell New York Cares’ story and improve our fundraising strategy. We also manage a Young Professionals Committee (“Rising Leaders Council”), a Family Council, and a major donor society (“Leadership Circle”). We are seeking an experienced fundraiser who excels at developing creative fundraising campaigns and pitches.
The Development Officer, Individual Giving will manage New York Cares’ fundraising cycles for donors who give <$1,000 annually, with a goal of raising at least $1mm and increasing donations from and retention of that donor-base. The successful candidate will be organized, creative, and tackle projects with a commitment to exceptional performance. If you are looking to join a motivated team that prioritizes donor engagement and data-informed stewardship, this role is for you.
Community Partner Coordinators are on the ground at partner locations, fostering strategic partnerships to expand our portfolio and demonstrate the value of New York Cares as an essential partner to the communities we serve.
You will report to the Community Partnerships Officer. You will serve on the Community Partnership team; and will frequently collaborate with the Volunteer Events, Associate of Community Partnerships and Volunteer Relations teams.
The Project Manager makes sure our i's are dotted and our t’s are crossed acting as a lead collaborator between teams. This person creates and oversees the tools by which we track when we need to do things and who needs to be doing it as it relates to our corporate service projects, our cross organizational initiatives including ongoing calendar programming, the Coat Drive, Winter Wishes, 9/11 Day and our annual Team Leader Conference. For you, supporting a clear path of understanding and collaboration is your goal. Timelines and running project management meetings will be a regular occurrence for you. Driving towards constant improvement in planning is a must. You’ll need to be a planner who finds fulfillment in collaboration. Ticking things off your to do list, and holding others accountable to do the same, is something you should find joy in.
You’ll interface primarily with internal stakeholders in this role. Your internal stakeholders include: The Volunteer Events Leadership Team – including your supervisor, the Volunteer Events Director, the Event Operations Officer, and the Event Production Officer, your Volunteer Events Department colleagues on the Event Production Coordination and Event Operations Teams, your Corporate Relations counterparts, including a Corporate Relations Officer and a Corporate Service Manager assigned to an event or project, liaisons from our Community Engagement Department as it relates to projects, liaisons from our Program Design Department, our Communications Department and members of Project teams.
You’re a wizard behind the curtain bringing volunteer powered events to life. You’re an executor, and someone who thrives on making things happen. Reporting to the Event Production Officer, you design volunteer powered events to create a desired impact. You will outline the schedule, determine how many people will do what, and ensure projects are executed we can be proud of.
You’ll interface with both internal and external stakeholders, with your focus being internal stakeholders. Your internal stakeholders include: The Event Production Team – including your supervisor the Event Production Officer and your fellow Event Production Coordinators, a Corporate Service Manager assigned to a project, the Event Operations Coordinator, the Project Manager, a liaison from our Community Engagement Department, a liaison from our Program Design Department, and our Communications Department.
Your external stakeholders include: Corporate partners for multi-site events and Community Partners for logistically significant projects including multiple sites, over 50 volunteers, or over several days.
Reporting to the Officer, Volunteer Support, the Leadership Support Coordinator is the single point of contact for our Team Leaders. Utilizing our full suite of communications tools, the role supports a portfolio of Team Leaders. Once onboarded, a Team Leader is assigned a Leadership Support Coordinator to match them to projects and set them up for success throughout out their time at New York Cares. The role coordinates across Program Design & Evaluation, Volunteer Events, and Community Engagement to ensure a seamless volunteer experience for our Team leaders.
This role reports to the Volunteer Support Officer. They interface with volunteers, Team Leaders, and routinely collaborate with the following teams and departments: Volunteer Support, Volunteer Events, and Community Engagement, and Program Design & Evaluation.
Reporting to the Officer, Volunteer Support, the Part-time Volunteer Support Coordinator will oversee the day-to-day communications with New York Cares volunteers to ensure that they receive exemplary customer service through our volunteer sign-up hotline and also through our main firstname.lastname@example.org inbox.
This role interfaces with volunteers, Team Leaders, and routinely collaborate with the following teams and departments: Volunteer Relations, Volunteer Events, and Community Engagement, Program Design & Evaluation, Development, and Technology.
Do you enjoy crafting copy that bring a nonprofit’s mission to life? Do you thrive on finding and telling stories of impact? Are you comfortable writing about a range of topics for a diverse audience?
New York Cares is looking for a full-time Junior Copywriter to help increase the impact of our brand using compelling copy and storytelling. The Junior Copywriter will engage audiences by deepening their understanding of the range of social inequities facing New York City and will write about the importance of civic engagement. Reporting to the Director of Marketing & Communications, the Junior Copywriter will generate content for a variety of digital streams such as email, social, and web, while using progressive language and adhering to readability and accessibility standards. This position will help the Marketing & Communications team raise the profile of volunteerism in NYC through thoughtful copywriting and storytelling. They are responsible for generating stand-alone copy or text to complement visual concepts created by the Creative Lead, across many platforms. From writing to proofreading, conducting interviews and much more, this team member will craft compelling communications that engage a range of stakeholders and further our mission using the organization’s brand voice.