Meets pressing community needs by mobilizing caring New Yorkers in volunteer service.

Job Postings

New York Cares exists to turn passion into action, leverage resources through partnership, and create long-lasting change across New York City. We've become the City's leading volunteer management organization by adapting and responding to our most pressing community needs – from everyday challenges like food insecurity and educational inequity to relief efforts in response to 9/11 and the COVID-19 pandemic.

We foster dynamic relationships with all stakeholders by committing to our core values: equity, humanity and trust. We see value in each of our stakeholders. Be it our volunteers, donors, staff, or community partners; we know we work best when we work together. When new challenges arise, we look to our network of over 1,000 nonprofits, schools, and government agencies across the 5 boroughs to inform our response. We build trust with our 50,000 annual volunteers who give of their time and skills to meet the current needs.

As we grow our team, we are committed to creating a workforce that reflects the communities we serve. New York Cares is dedicated to fostering a workplace where every employee feels valued, finds a place of belonging, and brings their authentic self to work.

New York Cares seeks an experienced and strategic leader with a passionate concern and calling for its mission. The Executive Director (ED) will apply experience, vision, and innovation to accelerate the organization’s impressive record, scale its impact, and lead New York Cares through its next phase of influence and resource development. Reporting to the Board, the ED is ultimately responsible for the organization’s management, including strategic, programmatic, fiscal, and operational accountability.

The Chief Program Officer (CPO) will drive the strategic development, execution, and ongoing refinement of New York Cares’ programs, ensuring an impactful experience for volunteers, partner organizations, and communities. The CPO will lead New York Cares’ efforts to deepen its engagement with volunteers and community partners and develop a best-in-class digital platform for program management, recruiting, retaining, and recognizing volunteers.

The Chief Program Officer reports directly to the Executive Director, leading a team of 39 dedicated program professionals.

The Salesforce  Administrator  is responsible for the  configuration  and maintenance of the New York Cares’ Salesforce platform as well as ensuring data integrity. This is an integral part of volunteer/donor/project tracking and data management for the organization. The Salesforce Administrator position requires business analyst skills such as meeting with stakeholders, prioritizing requests, managing projects, and translating non-technical requirements to technical audiences and vice-versa. Attention to detail and a high level of organization are a must.  This position has the potential to learn more about coding and assist our developers with maintaining our code base. 

The position will report to the Director of Technology and collaborate with the other members of the  seven-person  technology team to meet all the technology needs of New York Cares. Key stakeholders include all New York Cares staff as well as external vendors.

The Director of Technology oversees all aspects of technology at New York Cares. They develop the organization’s IT vision and translate it into actionable goals. They also manage and execute development efforts on all platforms and ensure UX principles guide the development of the public website. The Director leads a 6-person team of IT professionals and cultivates service excellence within the team.

This role reports to the Chief Finance & Operations Officer and leads a team of 6 IT professionals including: a Web Developer, Jr. Web Developer, Salesforce Administrator, UX Lead, Technology Manager, and a P/T Tech Specialist. The Technology Director frequently engages with New York Cares’ leadership team and Project Leads throughout the organization.

The Director of Volunteer Events leads a 9-person department that has a person-focused viewpoint and uses the tools of production, planning, and event management to execute on that viewpoint. The Director sets the vision for what a high-quality event is and creates the environment, processes, and tools to reach that quality level consistently across all New York Cares projects and events.  

Are you an energetic creative who likes to produce fun and original work that engages New Yorkers in service? A savvy project manager who takes charge over design, branding, and production? Can you keep a consistent visual design language and transform marketing concepts to grow the New York Cares brand?
 
New York Cares is looking for a full-time Multimedia Designer to help increase the impact of our brand using compelling visuals and storytelling. The Multimedia Designer will engage audiences by producing a range of interactive content including graphics, photos, and videos for use in advertising, social media, and web. 

The Multimedia Designer will work alongside a small team of Communications staff to leverage multimedia storytelling efforts, while supporting the most visible digital content and graphic design needs of the organization. They will work in a fast paced, supportive environment while developing compelling visual communications and delivering a consistent brand experience. 

Reporting to the Director, Volunteer Relations & Support, the Officer, Volunteer Support leads, through a skilled team, New York Cares’ customer relationship management and customer service efforts. New York Cares volunteers mobilize on a variety of projects city-wide, providing support to hundreds of thousands of vulnerable New Yorkers each year. The Officer role has three key accountability streams:  
(1) In collaboration with the Director, Volunteer Relations & Support, the Officer provides strategic direction and sets clear, ambitious, and culturally responsive goals for team members’ project/operational planning and execution, holds them accountable for exceeding those goals, and coaches and supports each team member to realize their full potential. 
(2)  The Officer serves as a customer relationship management and customer service expert for internal and external stakeholders.
(3)  The Officer supports department members, collaborates with members of other departments, assists the Director with department administration, and serves on cross-functional committees within New York Cares to help drive organizational effectiveness and efficiency.

This role reports to the Director, Volunteer Relations & Support. They interface with volunteers, Team Leaders, Key External Partners (NYC Service, VRS Funders), Organizational Officersand routinely collaborates with the following teams and departments: Volunteer Relations, Volunteer Events, and Community Relations, Program Design & Evaluation, Development, and Technology. 

The Project Manager makes sure our i's are dotted and our t’s are crossed acting as a lead collaborator between teams. This person creates and oversees the tools by which we track when we need to do things and who needs to be doing it as it relates to our corporate service projects, our cross organizational initiatives including ongoing calendar programming, the Coat Drive, Winter Wishes, 9/11 Day and our annual Team Leader Conference. For you, supporting a clear path of understanding and collaboration is your goal. Timelines and running project management meetings will be a regular occurrence for you. Driving towards constant improvement in planning is a must. You’ll need to be a planner who finds fulfillment in collaboration. Ticking things off your to do list, and holding others accountable to do the same, is something you should find joy in.

You’ll interface primarily with internal stakeholders in this role. Your internal stakeholders include: The Volunteer Events Leadership Team – including your supervisor, the Volunteer Events Director, the Event Operations Officer, and the Event Production Officer, your Volunteer Events Department colleagues on the Event Production Coordination and Event Operations Teams, your Corporate Relations counterparts, including a Corporate Relations Officer and a Corporate Service Manager assigned to an event or project, liaisons from our Community Engagement Department as it relates to projects, liaisons from our Program Design Department, our Communications Department and members of Project teams.

A crucial member of the Institutional Relations team, the Officer, Corporate Relations, works with the corporate team on donor solicitation and stewardship efforts and deepening the prospective donor pipeline. The position is responsible for the creative development, design, implementation, and evaluation of corporate fundraising strategies with 150+ corporate partners to support financial and relationship building goals for New York Cares. The Officer will grow and manage relationships within a portfolio of corporate partners to raise more than $1.5 million for community-based programs. The ideal candidate will be a strategy focused, collaborative fundraiser with a drive to build new funding streams.

A crucial member of the Institutional Relations team, the Engagement Officer, Corporate Relations works with the corporate team on donor solicitation, stewardship efforts, project management of annual events, and volunteer service programs for employees from partnering companies by overseeing several hundred volunteer projects from initial conception through close of every year. The Manager will grow and manage relationships within a portfolio of 100+ corporate partners to raise more than $1 Million+ for community-based programs through our annual events and corporate engagement activities. The ideal candidate will be a strategy-focused, collaborative fundraiser with a drive to build new funding streams.

We are seeking a project manager with strong donor relations skills to join our Institutional Relations Team. This role provides critical support in managing the planning and implementation of a complex employee service initiative for one of New York Cares’ high-profile corporate partners. Reporting to the Corporate Service Officer, the Seasonal Corporate Project Manager plays a major role in the connecting corporate employees with community need through 40-50 service engagements over the summer. You will be a self-starter, comfortable interfacing with internal and external parties, with a commitment to providing outstanding customer service. This position provides the opportunity to learn and contribute to a best-in-class corporate service engagement program.

New York Cares’ Community Relations department is primarily responsible for developing deeper and more collaborative relationships with the communities we serve to improve our impact. The department identifies, cultivates, and maintains relationships with community partners, clients, and volunteer liaisons to understand the needs of the community, and then use that understanding, in partnership with other departments, to create effective programming. Community Partner Coordinators are on the ground at partner locations, fostering strategic partnerships to expand our portfolio and demonstrating the value of New York Cares as an essential partner to the communities we serve. 

The Community Partnership Coordinator will report to the Community Partnerships Officer. You will serve on the Community Partnership team; and will frequently collaborate with the Volunteer Events, Associate of Community Partnerships and Volunteer Relations team.

Reporting to the Officer, Community Partnership, the seasonal coordinator ensures that our volunteers are making a meaningful difference on the issues that the communities we serve face. New York Cares’ Community Relations department is primarily responsible for developing deeper and more collaborative relationships with the communities we serve to improve our impact. The department identifies, cultivates, and maintains relationships with community partners, clients, and volunteer liaisons to understand the needs of the community, and then use that understanding, in partnership with other departments, to create effective programming. The Seasonal Coordinator will:

  • Act as a liaison to our community partners by helping to request and document their program needs. They will work with the Community Partnership, Volunteer Relations and Event Operations teams to ensure that the community partner’s program requests are fulfilled, and programs launch successfully
  • Assist with managing the Partnership team’s work to support our community partner’s participation in the Volunteer Income Tax Assistance (VITA) Program, which provides tax return preparation support to low-income taxpayers at no-cost, each year providing volunteers with resources to return millions of dollars to New Yorkers. They will also perform the same for our community partner’s participation in our Sophomore Skills program, which provides critical academic enrichment to High School students.

Reporting to the Associate Director of Program Design, the Program Design Specialist is a vital member of the Program Design team and an authority on a particular cause space or set of cause spaces, and their intersection with volunteerism. This Program Design Specialist position will focus on Children’s Education (early childhood, elementary, and middle school).

This Program Design Specialist is responsible for creating calendar, corporate, and annual programs focusing on Children’s Education. This includes research, design, lesson planning, coordinating with partners and vendors on design, and the creation of logic models, theories of change, and other tools that document program design. The Program Design Specialist will also design and support in the execution of cause-related trainings, information sessions, or other issue education events for volunteers or staff, and serve as an internal point-person on their portfolio of program cause areas and their intersection with volunteerism. Additionally, the Program Design Specialist will consult with the rest of PDE on relevant program evaluation.