Every year, through New York Cares, 64,000 people volunteer to help improve the lives of hundreds of thousands of fellow New Yorkers. Our volunteers provide essential services to improve education, meet immediate needs, and revitalize the city’s public spaces.
New York Cares prides itself on a culture of excellence, defined by integrity, reliability and professionalism. We have been awarded The New York Times Nonprofit Excellence Award, which recognizes outstanding management practices, and the Peter F. Drucker Award for Nonprofit Innovation. The NonProfit Times, Crain’s New York, The Princeton Review and The Wall Street Journal have all recognized New York Cares as a top-notch employer.
Reporting to the Officer, Volunteer Relations, the Volunteer Relations Manager is responsible for proper supervision and support of our full volunteer database. New York Cares volunteers mobilize on a variety of projects city-wide, providing support to hundreds of thousands of vulnerable New Yorkers each year. This role is accountable for fostering an environment where volunteers can thrive by providing exceptional customer service across several technology platforms and ensuring that all policies and procedures are upheld. To ensure a great volunteer experience, this role will elicit and provide feedback, and work through volunteer issues as they arise. The Volunteer Relations Manager will monitor volunteer satisfaction and engagement to evaluate the effectiveness of our support systems and other volunteer management functions.
The Web Developer is responsible for the development and technical maintenance of the New York Cares website. The website is an integral part of our volunteer’s digital experience with New York Cares. Examples of potential upcoming projects include a Drupal 7 to Drupal 8 migration and implementing a re-envisioned user experience across multiple digital channels.
The position will report to the Director of Technology and collaborate with other members of the four person technology team to meet all the technology needs of New York Cares.
Reporting to the Director, Immediate Needs and Public Spaces, this position leads New York Cares’ efforts to enlist and direct thousands of volunteers each year in revitalizing parks, schools, and community gardens across New York City. These volunteer-led projects include painting community spaces, planting flowers, building and maintaining garden beds, creating murals, and removing invasive species. In addition, the Officer leads two of New York Cares’ annual events, New York Cares Day for Schools and the New York Cares Coat Drive.
Reporting to the Officer, Public Spaces and Events, this position leads New York Cares’ efforts to enlist and direct thousands of volunteers each year in corporate service events and year-round, volunteer-led projects that facilitate the beautification and restoration of New York City’s public spaces which include but are not limited to parks, community gardens, and public schools. In addition, this position will be integral in the planning and execution of one of New York Cares annual events, either the New York Cares Coat Drive or New York Cares Day for Schools.
The Salesforce Developer is responsible for the development and maintenance of the New York Cares’ Salesforce platform. This is an integral part of volunteer/donor/project tracking and data management for the organization. Examples of potential upcoming projects include leading the migration from Classic to Lightning, updating our version of Nonprofit Start Pack, refactoring custom code relating to key annual events and collaborating with our web developer to improve our Salesforce/Drupal integration.
The position will report to the Director of Technology and collaborate with the other members of the four person technology team to meet all the technology needs of New York Cares.
The Corporate Relations Officer will build and manage relationships with a portfolio of 50+ corporate partners to maximize revenue for community-based programs and to engage corporate employees in volunteerism. The ideal candidate will have the drive to implement creative strategies to grow our robust corporate sponsorship program which raises $4 million annually.
Reporting to the Chief Program Officer, this position provides strategic direction to the team leading New York Cares’ efforts to direct thousands of New Yorkers each year in volunteer programs that address immediate needs; improve the lives of vulnerable New Yorkers; and revitalize parks, schools, and community gardens across New York City. These programs include hunger-related projects, recreation projects for under-socialized seniors and individuals with disabilities, the Volunteer Income Tax Assistance (VITA) program, and park and community garden revitalization projects — among many others. Program departments within the Director’s purview develop and implement both volunteer-led programs and staff-led customized volunteer opportunities for corporate partners, all to achieve outcome goals set in cooperation with community partners. In addition, the Director oversees two of New York Cares’ marquee annual events, New York Cares Day for Schools and the New York Cares Coat Drive.